We gladly accept the following forms of payment:

Credit Cards including Visa, MasterCard, American Express, Discover
Your card will be authorized for the full amount when placing the order. Actual payment will be collected by petsvetdirect upon shipment of products.

Klarna

PayPal

Vital Care Rewards (in $5 increments)

Sales Tax

By law, we must collect applicable sales tax on orders shipped to states where we operate retail stores. Shipping charges may also be subject to sales tax in certain states. The sales tax amount will appear in the Order Summary after the shipping address is entered. Sales tax does not apply to Donations, Gift Cards, or eGift Cards. Sales tax on promotional purchases may vary by item and state, depending on (i) state-specific laws applicable to the transaction, (ii) whether the promotion is funded by petsvetdirect or its suppliers, and (iii) the terms of petsvetdirect’s agreements with suppliers.

Tax Exemption

If you qualify for tax exemption, please submit your request by faxing your tax certificate, resale certificate, or other required documents to 7209699794. Please include your order number clearly on the cover sheet. A tax specialist will review your documentation upon receipt. You will be notified via email within five (5) business days if your request is approved.

Your order will initially include sales tax. Once we receive and approve your exemption request, we will issue a refund to the original form of payment for the applicable tax amount. You will receive an automated email confirming the refund. You can also log in to your account to view the adjustment on the Order Details page. Please allow up to 10 business days for the refund to appear on your bank statement.